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Policies 

PLEASE NOTE: We reserve the right to combine or cancel a class due to low enrolment.

Viewing Area:  We have an enclosed area specifically for viewing. Parents, family members,friends or siblings are not allowed in any area of the gym at any time. For insurance and safety reasons only registered members are allowed on the gym floor.

Safety in the Gym: It is our policy that we reserve the right to remove any participant from our program that may hinder their own development or the development of the other students in our facility by inappropriate behaviour. Our hope is that everyone has fun and enjoys the time they have in our facility. We kindly ask that you refrain from taking photos or videos of the students during class time as we want to respect the privacy of the many students in the facility.  If you would like to take photos, please speak to the instructor of the class. Thank you for understanding.  

Missed Classes:  There will be a maximum of 2 make up classes per session - we will do our best to accommodate.

In the event that a student misses a class, it is possible to attend a make-up class provided the make-up class is of the same class description as the original missed class (e.g. a student who misses an aerial youth class on Monday night may be able to make-up the missed class at an aerial youth class on Thursday night). The students’ make up class must be completed within the current session. Make up classes will not be carried over to future sessions. Sorry, there will be no make up classes due to inclement weather.

Payment Options:  Cash, cheque, credit card or email money transfer are the accepted forms of payment.  If paying by e transfer, please send payment to collingwoodcircuspayments@gmail.com. If paying by cheque, please make cheque payable to Collingwood Circus Club.

Aerial Attire: NO ZIPPERS OR BUTTONS. To practice aerial silks, it is optimal to wear full length or 3/4 length pants and a snug top. All jewelry must be removed. This includes rings, earrings, necklaces and bracelets.

Open Gym: Open gym is for extra training time only for students who are currently registered in an aerial arts class at Collingwood Circus Club and have achieved up to Block 3. Open gym is not set up to learn wild skills that are out of your current limits.  Please note that at Open Gym time, it is your responsibility to know your limits.  If you are not practicing “safe silks”, you will be asked to leave.

Pick up and Drop Off:  Late Pick Up Fees - will apply - once your child's class is done, we are not responsible for there care.  Please ensure they are picked up on time or make arrangements. We insist that you come into the building to pick up and /or drop off your child for their programs. Our coaches are not able to supervise them after their class as they have to remain in the gym. Please pick up your child at the scheduled ending of their class.

Discounts: A family discount of 10% for the second member and 15% for the third. Does not apply for march break, summer or winter camps.   Class fees will be prorated if you do not sign up at the beginning of the session. 

Cancellation Policy:  If you are not completely satisfied after the first class we will give you a FULL REFUND… no questions asked. Pro-rated refund if cancelled after the second or third class (before the fourth class) No refunds after the 4th class.  All refunds are subject to a $20.00 administration fee.

Inclement Weather:  Sorry, there will be no make up classes due to inclement weather or power outages.